PH (NZ) 0800 4 KRUSE

A must-have
personal travel guide

Book online from
just NZ$10 per day

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Real Life Stories
Happy Travellers

Roy & Julie
Hampshire, UK

What a wonderful piece of technology it really made our holiday, even to the extent of saying good morning to you each day! More »

Happy Travellers

Robert & Catherine
Port Macquarie, Australia

"We thoroughly enjoyed the history, culture & stories of the ancestors"
More »

Happy Travellers

Mick & Ava, Australia
The best thing I have ever hired. My wife couldnt believe it. Your Kruse was our friend. More »


FAQs

Question:
Where do we pick up our Kruse GPS Travel Guide from?

Answer:
We courier your Kruse GPS Travel Guide to your designated hire car company or campervan depot, in plenty of time before you arrive. You must ask for the Kruse package at the time of picking up your vehicle, as sometimes the staff are not aware of your collection of the Kruse.

Question:
What do we do with the Kruse GPS Travel Guide at the end of the hire?

Answer:
We provide you with a return paid courier bag in which to send the system back to us. Please hand it over to your drop off depot at the same time you return your vehicle keys and ask them to post it back to us or alternatively you can just hand it in to a local Post Shop.

Question:
Is the Kruse GPS Travel Guide easy to use?

Answer:
Yes, all you need to do is plug it into the cigarette lighter in the vehicle and tune the radio. The Operational Instructions are located on the inside of the Kruse unit’s case to refer to at any point on your journey.

Question:
When booking the Kruse GPS Travel Guide on your website, I didn’t see the hire company in your drop down menu for you to send my Kruse Audio Guide to, what do I do?

Answer:
No problem, please just include your hire companies address details in the “address” field and also drop off location details and we will send it directly to your designated hire company.

Question:
What if I’m staying at a hotel or I’m staying with friends at a NZ home address, can I organise for my Kruse GPS Travel Guide to be delivered there?

Answer:No problem, please just include the delivery address details in the “address” field on the booking form on the website, whether it be a hotel or private address and we will send it directly. We do however prefer to send the Kruse to rental companies as they are available during business hours to receive the Kruse GPS Travel Guide. If no one is home at a private address to receive the Kruse GPS Travel Guide, the courier will then return it to the local post shop and this can lead to late deliveries.

Question:
Will the Kruse GPS Travel Guide work in any vehicle that I will be taking on my holiday?

Answer:
Yes, but the vehicle needs to have a radio that can be tuned to 107.7FM or a band expander fitted to accommodate this frequency.  

Question:
Will we have to listen to annoying commercials or advertisements when listening to the Kruse GPS Travel Guide?

Answer:
No, we prefer that you sit back, relax and listen to the quality audio presentations that bring New Zealand to life along your journey.

Question:
In the unlikely event of my Kruse GPS Travel Guide not working or I am having problems with hearing commentary on my journey, what can I do?

Answer:
Please call our technical helpline on 0800 457 873 and one of our friendly operators will endeavour to trouble shoot the problem over the phone.

Question:
What if I decide to extend my holiday and want to have my Kruse hire extended as well?

Answer:
Just give us a call on our toll free number 0800 457 873 and that can be arranged – no problem.